FAQ

Questions, answered plainly.

If yours is not here, write to us.

Do I need to install anything?

No. DialOnCall runs in a browser tab. Sign in and dial.

Does the person I call need DialOnCall?

No. Calls connect to the normal phone network at the destination. They answer a regular call on a regular phone.

How much does a call cost?

It depends on the country and whether you are calling a landline or a mobile. The exact per-minute rate is shown before you press call.

Is there a free trial?

Your first minute is free, and you do not need to add a card to use it.

How is a call billed?

Per minute, with any part of a minute counted as a full minute. Hold time is billed the same way. If the call does not connect, nothing is charged.

Are there connection fees, plans or subscriptions?

No. The only recurring charge is an optional rented number, priced before you take it. Calls themselves are pay-as-you-go.

Does my credit expire?

No. Unused credit stays on your account until you use it.

Can I show my own number as caller ID?

Yes. Verify a number you own, or rent a number from DialOnCall.

Can I press keys during a call?

Yes. The keypad stays on screen so you can navigate automated menus and extensions.

Will the call drop if I am on hold for a long time?

Calls are built to stay connected through long queues. Hold time is billed per minute.

Can I call emergency numbers?

No. 911, 999, 112 and similar numbers cannot be dialled. Use a mobile or landline for emergencies.

Will I receive bank verification codes on a rented number?

Probably not. Most verification systems refuse non-mobile lines. Use your own mobile for security codes.

How do I sign in?

With a Google account or an email link. We receive only basic profile information.

Where is DialOnCall based?

DialOnCall was founded in 2025 and is based in Singapore.

Still wondering?

We answer within one working day.